Solved: Web Top-Up not working

jacko · ‎09-05-2014

Can't access Web Top-Up.

Link just gives me the spinning circle and a timeout.

Accessing via O2 3G dongle.

Obviously NOT 24/7 as claimed.

MI5 · ‎09-05-2014

Are all other sites loading OK via your dongle?
If so, it could be down to some site maintenance but sometimes clearing your browser cache or trying a different browser can help also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Anonymous · ‎09-05-2014

Hi @jacko

I don't use the dongle web top up so cannot personally check this for you.

I'd suggest trying again in a while and if it's still not up and running then contact Customer Service from the 'contact us' tab at the bottom of the forum page.

Hope it resolves for you.

MI5 · ‎09-05-2014

Are all other sites loading OK via your dongle?
If so, it could be down to some site maintenance but sometimes clearing your browser cache or trying a different browser can help also.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Web Top-Up not working

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived