We've received your order. You're all set

[Keith65]

I already have a few phones with 02 - Wanted to get another contract and placed an order, this time I received a message saying it's under review and can take up to 48 hours to confirm whether it's gone through or not.

Upfront payment has been taken, and I have received an email saying: Thanks for your Order - it's now full steam ahead for us. Keep an eye on your inbox for our updates on your progress and delivery..

Does this mean it's been accepted?

[MI5 · Accepted solution]

@Keith65 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

[Ranger3306]

Exact same thing has happened to me 

singed all the legal docs online had all the legal emails and had the full steam ahead email

nothing since 

m I ordered the iPhone 14 my presumption is it’s out of stock even though it was marked in stock 

[Enlli]

@Ranger3306  O2's website is not real time.

The iPhone 14 is in short supply so any O2 get may be small in number.

[Ranger3306]

Hmmm that’s not great

huge great big green tick and the words 

In stock

Order by midnight for free next-working-day home delivery

shouldn’t really advertise that if it’s false