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Level 1: Joiner
Posts: 1
Registered: ‎11-12-2018
Accepted Solution

VAT receipts

How do we get VAT receipts as a personal customer? every time I have to phone 202 and request this which is very time consuming, frustrating and a waste of everyones time.



All 02 need to do is write the VAT number at the bottom of the bills and as the VAT element is already shown it becomes a VAT invoice. This is what is shown on all of Tesco mobiel receipts. So easy..


Can someone from 02 arrnage this.


Posts: 87,063
Topics: 529
Solutions: 11,005
Registered: ‎04-04-2012

Re: VAT receipts


The only way is to keep trying customer services until someone manages it for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Level 20: Radiant
Posts: 657
Registered: ‎04-04-2012

Re: VAT receipts

In o2's defence why does a consumer contract holder need a VAT number?

If you are using the contract for business purposes then you should be on a business contact..

Samsung S10 128Gb, OnePlus 7 Pro, BlackBerry Key2, Note 8, Nokia 8110 (New), iPad Pro

Im just an IT Geek, into all things Messaging and Collaboration, and Mobile and Hardware :-)

My desk is a cross between Microsoft and PC World

I DONT WORK FOR O2 but am a G33K
Level 63: Greatness Assured
Posts: 12,221
Registered: ‎31-03-2010

Re: VAT receipts

@PWE Just to clarify. This is not O2. This is a customer community.