Solved: Using old number but text and message are setting ...

TW1 · ‎06-09-2020

Hi I gave a pac code to transfer from sky to 02. My phone number has been set up but everything else text, msn is on the new number? Any ideas how to change this

Cleoriff · ‎06-09-2020

Hi @TW1

Go into phone settings and change the number yourself.

If you have any issues, contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

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Cleoriff · ‎06-09-2020

Hi @TW1

Go into phone settings and change the number yourself.

If you have any issues, contact O2. All numbers in this guide Guide: Coronavirus Community Help and Support

Veritas Numquam Perit

MI5 · ‎06-09-2020

@TW1

Settings >Phone >My number.

Edit, save it, then reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

TW1 · ‎06-09-2020

Thank you this worked 😃

Cleoriff · ‎06-09-2020

Pleased to hear it @TW1

Veritas Numquam Perit

MI5 · ‎06-09-2020

You're welcome 😊

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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