Upgrading

[1232]

I Need to upgrade my phone. The o2 refresh deal I’m being offered only offers 1gb of data or 90 of data and I wanted 5. So I’m just wondering if there is anyway of upgrading and getting the 5 instead of the other ones or would I have to start a new contract with them just to get the tariff ?

[Cleoriff · Accepted solution]

Hi @1232 

Unfortunately you can only choose the deals on offer to you online.

https://www.o2.co.uk/shop/phones#sort=content.sorting.featured&page=1 

However, you could talk to O2 about upgrading. They may find something more suitable.

All numbers are in this guide Guide: Coronavirus Community Help and Support 

Try 0800 587 4005. They open at 8am.