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Mihai92
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on ‎09-01-2021 19:20

on ‎09-01-2021 19:20

Why when you need to upgrade they don’t give you the same deals like they give to new costumers ??
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MI5
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on ‎09-01-2021 19:22

on ‎09-01-2021 19:22

@Mihai92 

They do.

Everyone gets the same deals with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎09-01-2021 19:22

on ‎09-01-2021 19:22

@Mihai92 

They do.

Everyone gets the same deals with O2.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Mihai92
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on ‎09-01-2021 19:22

on ‎09-01-2021 19:22

I was due to upgrade from 07/2020 and when I want to upgrade they give me a deal of £80 monthly, and if you go as a new costumer the same deal was £57 .
Like that they lose their clients
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Mihai92
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on ‎09-01-2021 19:24

on ‎09-01-2021 19:24

I don’t know what to say right now I check mobile phones direct there iPhone 12 Pro Max 24 months is £60 and if I’m going on my O2 app the same deal they give it to me to £82
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MI5
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on ‎09-01-2021 19:42

on ‎09-01-2021 19:42

@Mihai92 

That's nothing to do with being a new customer.

That is a discount from a 3rd party reseller who get a commission from O2 which is passed on to the customer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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