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Lauren-1
Level 1: Joiner
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I have a contract (through carphone warehouse) which h is due for an upgrade in June, o2 phones to get me to upgrade saying they would pay off my existing contract. A do I have to send my old phone to them or do I get to keep it?
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madasaf1sh
Level 76: Forum Legend
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@Lauren-1

No you keep your old handset.

I would not upgrade on a cold call , but by calling o2 on 202 🙂

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
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@Lauren-1

No you keep your old handset.

I would not upgrade on a cold call , but by calling o2 on 202 🙂

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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MI5
Level 94: Supreme
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@Lauren-1 

You get to keep your old phone thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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