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SaMmy123
Level 1: Joiner
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on ‎21-06-2020 17:34

on ‎21-06-2020 17:34

Hey. So Im using vouchers and Ive got an offer to get 10GB data if i top up before 23rd this month. So I did today but if I try to use my data I still got 0 amount. And also I've topped up with 10£ but still my due date is 26 june not 21 july. Why is that?
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MI5
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‎21-06-2020 18:17 - edited ‎21-06-2020 18:18

‎21-06-2020 18:17 - edited ‎21-06-2020 18:18

@SaMmy123 

Your allowances will update on your normal anniversary date which from what you say appears to be 26 June. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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