This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Upgrade airtime rwfuns

Raf19
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎04-06-2024 09:42

on ‎04-06-2024 09:42

I upgraded my then iPod pro 11 for my latest iPad Pro 12.5. I noticed only a couple weeks back that I’m still charged airtime for both upgraded and the previous airtime from the previous contract. This means I’ve been charged 2x airtime of 35£ since 2018 till the present date of  for a contract I simply upgraded I’ve been trying for weeks to obtain my refund with no luck! Has anybody experienced this too? 

Message 1 of 2
107 Views
0 Kudos
1 REPLY 1

MI5
Level 94: Supreme
  • 146364 Posts
  • 636 Topics
  • 28166 Solutions
Registered:

on ‎04-06-2024 09:48

on ‎04-06-2024 09:48

@Raf19 

This looks like something you’d need to call O2’s customer service team about – give them a call on 202, 0344 809 0202, or specific payment management number 0800 902 0217 / 0800 032 5302
Thanks

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
96 Views
0 Kudos
Top Kudoed Authors
View All
Top