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Unlocking phone from Vodaphone

Anonymous
Not applicable

Hi all - you helped me so much before when I purchased a Samsung Galaxy Ace phone - by the way I took all your advice and sent the phone back to O2 for a refund. Hope you can help me again please. I have a Galaxy S1 that was locked to Vodaphone, have had it unlocked, put in my old sim. The phone seems to be reading the card but it will not let me make calls, just says Emergency Calls only. I am on Pay as you Go Go so should be able to use it. Info just comes up 'Network not available'. Any help from you guys would be really appreciated. Thanks

Message 1 of 15
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Anonymous
Not applicable

Did you get any set up messages when you inserted the o2 sim card ?

 

You may need to enter O2's network settings onto it.

 

At the moment Vodaphones settings may still be on it.

 

APN's are here : http://www.geeksquad.co.uk/articles/chapter/595-04-how-to-set-apn-settings-for-the-02-mobile-network

 

Or Text ACTIVE to 2020.

 

Help Link : http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile)ht...

Message 11 of 15
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MI5
Level 94: Supreme
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APN's are only applicable to data - Voice is directly off the SIM card, which apparently it is showing as been recognised by O2 on the screen.....
It a strange one but we need to know if the phone will work with a different SIM card.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 12 of 15
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Anonymous
Not applicable

Just wanted to touch other bases in the discussion.

 

Awaiting the OP's response now then.

 

wink

Message 13 of 15
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Anonymous
Not applicable
Thanks guys - as usual you have been great. Will have to put the Vodaphone sim back and see. Will keep you posted - thanks
Message 14 of 15
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Anonymous
Not applicable

You are most welcome.

 

Let us know how you get on.

 

Smiley Very Happy

Message 15 of 15
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