Unexpected Issues - O2 Status

[Anonymous]

Hi,

Just checked the status in http://status.o2.co.uk/ and they have mentioned there is an unexpected issue that is on going at the moment.

'We've got some problems with our phone service right now. Some phone numbers might not be working at all. Those numbers could be anywhere in the UK or abroad.'

[MI5]

There has been some issues reported today, also, yesterday Giffgaff were reporting the same so I assume it's all connected.....

[Anonymous]

I am also experiencing problems with my connectivity..... no iMessage, no texts, no voicemail, no phone....   This has been happening intermittently over the last year with O2, getting seriously annoyed and thinking of moving....  

[Toby]

Hi vikramax,

Has your service returned yet? if not let me know and we'll do some investigating.

[Anonymous]

Hi Toby,

I don't have any problem using my phone, I just checked the status in the site and I thought this could be the problem where many customers are saying 'No service'

Thanks

Vikram

[MI5]

Toby
Any chance of getting a banner on here or home page - I get the feeling there are gonna be a lot of posts coming in

[Toby]

Hi MI5.

I will if we need to, but I'm just trying to get more info right now

@vikramax, thanks for the update, let me know if things improve for you.

[MI5]

There's probably enough threads spread all over the forum by now anyway

[Anonymous]

An update in the Live Network Status Page. Hopefully, expecting to resolve sooner

"Service is improving for customers who may have been impacted by an intermittent problem when using their mobile phone from earlier this afternoon. Our engineers are continuing to monitor the situation. We apologise for any inconvenience"

[Toby]

Thanks for the update on that vikramax.

You're doing a good job!