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Unable to pay my bill online

barrclan
Level 1: Joiner
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I have logged into my o2 to pay my bill but screen isnt loading up to pay..have tried over multiple days .It will take me to other topics on my account just issue paying my bill.

Can i call instore to pay bill ?

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MI5
Level 94: Supreme
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@barrclan 

All ways here Guide: How to Pay Your Bill (Airtime & Device Plans) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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madasaf1sh
Level 78: King of Kings
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@barrclan 

 

You cant pay in store, but you can call 202 from your o2 phone or 0800 902 0217 and speak to the Payment Management Team

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
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This looks like something you’d need to call O2’s customer service team about – give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

 

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