Unable to call or text

[Anonymous]

I've not been able call or text all day in the postcode area HD3 4PH. It's very important that I'm contactable at all times and restarting my device hasn't fixed this. Please can you resolve this matter immediately as I'm very unhappy about the lack of service

[jonsie]

Check for network issues by entering your postcode

http://status.o2.co.uk

You aren't speaking to customer service here. 

[MI5]

This site will tell you if there are any problems http://status.o2.co.uk/
You can also check through this help thread https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-sort-out-my-network-issues/ba-p/10140...
However, a post on here addressing fellow customers will not get any resolution from O2.
Contact methods for them are here http://www.o2.co.uk/contactus

[MI5 · Accepted solution]

It does say they have been working on masts at your postcode though so restarting your phone now should help.
HD3 4PH
Our network is currently working fine. If you’re experiencing a problem with service, try switching off your device and then switching it back on again.
We've been working on phone masts in this area in the past 24 hours. Sorry if you couldn't use your phone.