on 27-04-2020 11:00
Just received my bill, I have been charged for calls. I have Unlimited calls from my 02 to other 02 users why would this be?
on 27-04-2020 11:21
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 27-04-2020 11:24
on 27-04-2020 11:24
on 27-04-2020 11:32
on 27-04-2020 11:32
No they are both 02 numbers
on 27-04-2020 11:33
on 27-04-2020 11:33
Then you need to call O2 and ask them
Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 27-04-2020 11:35
on 27-04-2020 11:35
Thank you
on 27-04-2020 11:36
on 27-04-2020 11:36
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 27-04-2020 11:47
on 27-04-2020 11:47
I would prefer not to give the number, they are definately 02 numbers as one is my sister and the other my friend, they are both 02 network
on 27-04-2020 11:49
on 27-04-2020 11:49
Definitely need to give O2 a call then.
Numbers to call are here Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 27-04-2020 11:50
on 27-04-2020 11:50
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here