UK Shared Data

[Anonymous]

Earlier this week I successfully signed up to a Shared Data plan: One Pay Monthly Refresh contract is the "leader" with 5Gb data allowance sharing with two "member" Pay Monthly Simplicity contracts.

A new page has appeared in My O2 which shows in a nice graphical way the leader and the member devices and how much data is being used by each device and how much is left etc. However, after nearly one week of data usage the member devices, the overall leader allowance is still showing 5Gb - and the members are showing up as having not consumed any data.

My question is: what is the length of the time-delay between the time that data is consumed and the time that it shows up on the data sharing page My O2?

Many thanks in advance for any help with this.

[Anonymous]

I have just put both data sims in my new tablets wanting to set up data share but because the second tablet arrived a lot later it appears I've lost the data sharing facility. How can I get this facility back short of sending the tablets back and cancelling the contracts?

[MI5]

Check in your My O2 http://www.o2.co.uk/myo2 to see if shared data is set up on your master account.
If so, you can then add other sim card details to the master.
If you are having trouble with this or no master account is set up give cs a call on 202 tomorrow.