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Trying to make a payment to my device plan

2221
Level 1: Joiner
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on ‎06-06-2024 13:53

on ‎06-06-2024 13:53

Trying to make a payment off my device plan but keeps allocating it to my other sim card which is under a completely different log in so have no idea why it keeps switching to that account 

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Enlli
Level 69: Guiding Light
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on ‎06-06-2024 14:04

on ‎06-06-2024 14:04

Best calling Payment Management 

You can reach the Payment Management team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Bes

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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