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Transfer current number to new sim

EA
Level 1: Joiner
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Hi - i have just ordered a pay monthly sim and i want to carry on using my existing number on my current monthly pay as you go sim. both as O2 sims - how do i carry on using my existing number?

 

Eric

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MI5
Level 94: Supreme
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@EA 

If you upgraded, your number will transfer automatically.

If it's a new contract, you'll need to call customer service to migrate your number https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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