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The first payment was deducted from my account

Karema
Level 1: Joiner
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The first payment of £30 has been deducted from my account and I have not been able to access my purchases

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MI5
Level 94: Supreme
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@Karema 

You need to ask O2..

All ways to get in touch here Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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