Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 277547 Views
  • 2 replies
  • 2 kudos

Resolved! New SIM

I'm thinking of getting an Iphone 15 but I have an Iphone SE so I need a different SIM

britvik by Level 1: Joiner
  • 1675 Views
  • 7 replies
  • 0 kudos

Resolved! phone contract

i have a contract with 02 for my step daughter her number is (REMOVED) the number isnt on my o2 as a set up phone i want to look at the cotract and possibly upgrade many thanks my email is (REMOVED) mobile (REMOVED)

chrisx by Level 1: Joiner
  • 348 Views
  • 1 replies
  • 0 kudos

Update

So I applied for a contract SIM and phone I've received a message from the credit report which passed but have heard nothing from 02 regarding the order is this normal?

Mike267 by Level 1: Joiner
  • 458 Views
  • 1 replies
  • 0 kudos

Resolved! Calling from usa

I have tried calling O2 on +447860980202 and the call fails every time -is there a different number from USA?

fred77 by Level 1: Joiner
  • 512 Views
  • 1 replies
  • 0 kudos

Trying to make a payment to my device plan

Trying to make a payment off my device plan but keeps allocating it to my other sim card which is under a completely different log in so have no idea why it keeps switching to that account

2221 by Level 1: Joiner
  • 337 Views
  • 1 replies
  • 0 kudos

Resolved! Missed delivery of upgrade

Hi i have missed new phone delivery yesterday and the tracking says phone being sent back to O2.how do i arrange a delivery?

Manda09 by Level 1: Joiner
  • 462 Views
  • 1 replies
  • 0 kudos

O2 account reactivated on credit report - no reply from O2

Reference number: CRF-A003816 On the 15th of April I had an alert on my credit report that my o2 account has been reactivated. I left o2 a few months prior. I called customer services on the 13th of May and was told I'd get a call back within 3 days....

Ross123 by Level 1: Joiner
  • 854 Views
  • 3 replies
  • 0 kudos

Resolved! Free Headphones

Hello, I Changed my contract last week to an Iphone 15 Pro max, One of the offers that was included was £1 for beats wireless headphones, However i havent received any type of code or notification to say i can claim these, Does anyone know how long t...

BigAlC87 by Level 1: Joiner
  • 741 Views
  • 1 replies
  • 0 kudos

My order

I've ordered a new iPhone 15 but nothing is showing on my 02