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Termination fee £138.24. £51 airtime debt

David220
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Hi

 

I may of had a sim contract which was terminated because of missed payments. I can not remember why I would have this contract.

 

The contract has gone to debt company lowell. 

 

I can not login to o2 website to enquire as it comes up an error.

 

Is it usual to have a termination fee nearly 3 times of what I owe?

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MI5
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@David220 

Additional fees are added once passed ove to a DCA.

You need to speak to Lowell now as they have bought the debt off O2 and O2 are paid, so no longer interested.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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@David220 

Additional fees are added once passed ove to a DCA.

You need to speak to Lowell now as they have bought the debt off O2 and O2 are paid, so no longer interested.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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David220
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Surely o2 have a set termination fee. My contract was terminated Jan 2024. I think I used to pay £9 a month for a sim only contract

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MI5
Level 94: Supreme
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@David220 

There will be the fees that O2 initially charged you then the DCA will add their fees to it. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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