Terminating a contract on behalf of someone else

[Cez24]

My son has asked me to cancel his contract, he is in NZ and it is v difficult to communicate with O2 with another provider

[Bambino · Accepted solution]

@Cez24 O2 will only deal with the account holder. Numbers to call and instructions on how to download and use Skype to call 0800 numbers for free can be found here: Guide: Coronavirus Community Help and Support

He can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or call them on 0800 081 0255