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Level 1: Joiner
Kate55
Posts: 2
Registered: ‎05-09-2015
Accepted Solution

Tariff

on ‎06-12-2018 14:41

I have just changed to travel inclusive does it not kick in until my next bill in jan
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MI5
Posts: 117,666
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: Tariff

on ‎06-12-2018 14:45

As soon as it shows in your MyO2 which is usually after 24 hours.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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jonsie
Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: Tariff

on ‎06-12-2018 14:49

Yes it is active as soon as the bolt on its showing in My O2and there was a period though that it didn't work at all. Hopefully all resolved now.

THIS IS NOT CUSTOMER SERVICE AND WE CAN'T ACCESS ACCOUNTS

The smallest good deed is better than the greatest intention

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