Tariff versus charge

[JohnatSomerford]

My tariff is on MyO2 as £24.88 per month. With 20% VAT that comes to £29.86. I never incur additional costs so why is my monthly bill £33.88? What is the additional £4.02?

[madasaf1sh · Accepted solution]

@JohnatSomerford 

This looks like something you’ll be able to do or check in the My O2 app. We have a guide to help with that if you’re unsure how to use it Guide: How-to guide for My O2 And don’t worry if you get stuck because there’s an in-app messaging service you can use to chat with O2 who can help. Just go to the ‘Support’ tab and ‘Start a Conversation’ at the bottom.

If you still need help then the Social Media teams will be on hand, just send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)