Solved: Tariff and bolt on

Broonstoon · ‎09-08-2021

Does anyone know why I can’t choose a bolt on? I’ve decided to change my tariff this month as I keep buying bolt on’s for internet, but although this change doesn’t take place until later in the month, it won’t allow me to buy a bolt on for the time being.

Thanks!

MI5 · ‎09-08-2021

@Broonstoon

You can't add a bolt on with a tariff change in progress.

You'll need to call O2 to add one for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-08-2021

@Broonstoon

You can't add a bolt on with a tariff change in progress.

You'll need to call O2 to add one for you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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