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Tariff activated, but no Sim card delivered

Spanner141
Level 1: Joiner
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on ‎27-08-2024 18:45

on ‎27-08-2024 18:45

SIM not delivered but I’m already being charged. I’m new to O2 and now thinking I’m going to cancel under the 14 days. 
We need to let you know that your order (no: NC97843541) is taking longer than expected to get to you. Sorry about this. Our new estimated delivery date is 1-3 working days.

Just letting you know that your number 07516******** with Tariff Plan: Sim Only Plan Affiliate, 40GB, Unlimited UK Minutes, Unlimited UK Texts has now been activated.

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MI5
Level 94: Supreme
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on ‎27-08-2024 18:57

on ‎27-08-2024 18:57

@Spanner141 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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