Switching to new O2 contract

[Saranne79]

Hi,

I am currently on an O2 pay monthly deal that is out of the minimum contract time. I've found an O2 deal that is significantly cheaper but is only available as a new contract, not an upgrade. Will I be able to switch my number to the new deal just like I would if it were with a different operator?

[Cleoriff]

Hi @Saranne79 

Your should contact customer services and discuss your options with them. If your current contract is finished then there is no reason why you can't take out a new one, as opposed to upgrading.

Guide: How to find help & contact O2 

[MI5]

@Saranne79 

Yes you can get the new contract and then call customer service to migrate your number to the new contract.

Doing this will automatically end your old one too.