Swaping numbers

[Pauldickinson]

I have 3 numbers with you one of them is full paid iPhone 8 I want upgrade it to a new iPad but transfer the number to my new iPhone11 I’ve got is this possible and is there a telephone where I can speak to real person instead of this web **** messages

[Cleoriff]

@Pauldickinson 

To make sure you are transferring the right number, you'll need to call O2

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen if you have to.

[MI5]

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@Pauldickinson wrote:
I have 3 numbers with you one of them is full paid iPhone 8 I want upgrade it to a new iPad but transfer the number to my new iPhone11 I’ve got is this possible and is there a telephone where I can speak to real person instead of this web **** messages

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@Pauldickinson 

No, you can't do both.

You can either upgrade to an iPad, but you'll lose calling and sms function as it will transfer to a data only tariff, or you can migrate your number to the iPhone 11, but this will mean the current contract and tariff ends.