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Support says 3G OK, Shop says 3G OK, chat says 3G OK - surely it can't be me

Anonymous
Not applicable

New tarrif and SIM on Friday.  Fnally got a phone signal Sunday morning.  Still no 3G.  Have gone through every test and even got another sim from the shop since "everything is working" allegedly. Guy next to me in the shop - same problem yet they still insisted network now OK!

 

Cannot leave the house since I need emails as self employed.   Is this ever going to be rectified or do I cancel and move account?  Also why the lies?

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jonsie
Level 94: Supreme
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I think it's time o2 made an official statement about this. To say they are aware of a problem doesn't really cut it!

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