Stranded Overseaa

[DonnaOD1]

please can someone in the UK help me speak to 02
I'm in Australia, no planes, no Internet and now unable to make online payments for my phone
I lived in Woking Surrey
Can anyone get me their store phone number ? What times are they open if any ? This is my last hope here to get information

[pgn · Accepted solution]

Numbers for O2 here, @DonnaOD1 : Guide: Coronavirus Community Help and Support

Number for an open O2 store here:

[Bambino]

@DonnaOD1 How are you posting on here if you have no internet? Download Skype to call.

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104/highlight/true#M181823

Call the Payment Management Team on 0800 902 0217.

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am UK time

Other customer service numbers in the link provided by @pgn 

0800 587 4005 is apparently the best number to call.