Spend cap

Joanne9 · ‎09-06-2021

How can I remove the spend cap on my phone

Bambino · ‎09-06-2021

@Joanne9 You need to speak to customer service.

Call 202 from your mobile or 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.

I DO NOT WORK FOR O2

MI5 · ‎09-06-2021

@Joanne9

Help on spend caps here Guide: Spend Caps & Charge to Mobile on O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Bambino · ‎10-06-2021

@Joanne9 This is what it says in the guide:

"To add or change a cap, you need to call Customer Services"

I DO NOT WORK FOR O2

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