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Smashed camera and poor quality photos

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Sally89
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on ‎27-03-2021 20:42

on ‎27-03-2021 20:42

Hi I have smashed my camera and water has entered the crack in the camera lens resulting in poor quality photographs.
Does anybody know how I can get this fixed please.
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MI5
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on ‎27-03-2021 20:47

on ‎27-03-2021 20:47

@Sally89 You can contact O2 to book a repair but we would suggest you contact your phone manufacturer for your nearest approved repairer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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Registered:

on ‎27-03-2021 20:47

on ‎27-03-2021 20:47

@Sally89 You can contact O2 to book a repair but we would suggest you contact your phone manufacturer for your nearest approved repairer.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bambino
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on ‎27-03-2021 22:43

on ‎27-03-2021 22:43

@Sally89 If you don't have insurance it could be a costly repair. Water has a habit of getting everywhere. You may have more of a problem than just a faulty camera.

I DO NOT WORK FOR O2



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Anonymous
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on ‎29-03-2021 08:22

on ‎29-03-2021 08:22

@Sally89 Water will corrode the electronics and eventually make it inoperable.

If the water has only just entered part of the case then you could try drying and applying a bit of silicon around the crack, but if the camera lens is damaged then the camera will never work properly again.

A repair would be costly and may not last long.

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