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Sim

RosieS
Level 1: Joiner
  • 1 Posts
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Registered:

‎02-09-2024 09:17

‎02-09-2024 09:17

Had my phone stolen on Saturday. Rang 02 to put a stop on my phone, to which the guy was only interested in selling me an iPhone. Rang again yesterday but as I cant get into any of my bank accounts 02 told me to go to the 02 shop, which I did twice they told me the sim took 24 hours to work. Sim still not working in my old Samsung phone. Any advice help would be great as unable to call 02 until later this afternoon or visit an 02 shop after work. Its driving me bonkers.

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MI5
Level 94: Supreme
  • 150335 Posts
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Registered:

‎02-09-2024 09:26

‎02-09-2024 09:26

@RosieS 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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