Solved: Re: Sim

Danrawrr · ‎10-08-2018

Hi I just upgraded to the iPhone 8 Plus from an iPhone 6s Plus and I haven’t received a new SIM card so I automatically just switched my SIM from the 6s plus to the 8 plus and when looking at my o2 bill on the app it’s still showing iPhone 6s Plus and my old tariff. Any idea what I need to do or will it just change automatically at some point?
Thanks

Anonymous · ‎10-08-2018

@Danrawrr It will change in your myo2 within the next 24 hours. The SIM cards are the same size so you don’t need to do anything. If it doesn’t change then call customer service on 202

View solution in original post

Anonymous · ‎10-08-2018

@Danrawrr It will change in your myo2 within the next 24 hours. The SIM cards are the same size so you don’t need to do anything. If it doesn’t change then call customer service on 202

Danrawrr · ‎10-08-2018

Ah okies thank you

Anonymous · ‎10-08-2018

@Danrawrr You are welcome & welcome to the forum

MI5 · ‎10-08-2018

Just check and make sure it does change or you might end up with two contracts.
If it hasn't changed by the morning, call 202 to check.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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