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Sim upgrade

Jfk1971
Level 1: Joiner
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I've upgraded my sim only deal and need to activate new SIM however I don't have my old SIM anymore to receive the texts that allow me to do so. Is there a way round this or will I need to call O2 and get them to do it from their end. Thanks 

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MI5
Level 94: Supreme
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@Jfk1971 

O2 will need to do it for you but there is a current issue with sim activations so best to wait until Friday when they hope to have it fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151993 Posts
  • 651 Topics
  • 28905 Solutions
Registered:

@Jfk1971 

O2 will need to do it for you but there is a current issue with sim activations so best to wait until Friday when they hope to have it fixed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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