Solved: Re: Sim Swapping

Anonymous · ‎18-11-2015

Can I use a Pay&Go sim to transfer my Pay Monthly account over to my new iPhone which needs the nano sim rather than the micro sim I have now?? I have tried the Swap my Sim service but it doesnt seem to recognise the new sim number.

MI5 · ‎18-11-2015

Just pop into any o2 store and they will provide the correct sim and swap it over for you while you wait.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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jonsie · ‎18-11-2015

No you need a monthly sim I'm afraid otherwise you have Internet and text issues.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎18-11-2015

Just pop into any o2 store and they will provide the correct sim and swap it over for you while you wait.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎18-11-2015

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎19-11-2015

Glad you found the advice useful @Anonymous !
Do come back if you have any other questions

O2

Sim Swapping

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