Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 367452 Views
  • 2 replies
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Resolved! TU go and 4G on PAYG?

Hi all,Just tried the "TU go" app on my iPhone and it says "your account type is not currently supported by Tu go" - Is that because I'm on Pay-as-you-go? If so, that's a shame, but I'm using Viber to make free calls, texts and voicemail over WIFI an...

Anonymous by Not applicable
  • 2466 Views
  • 2 replies
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Resolved! tracking my new contract phone

Hi. I ordered a phone Sunday night, pay monthly. And I had an email saying my order is being processed. But I still haven't had an email regarding it being dispatched yet. Getting a little worried now

Anonymous by Not applicable
  • 1969 Views
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Thinking of joining o2? My experience

So my current mobile contract was nearing an end and I was looking to make a move to a new provider. While it’s always daunting, word of mouth is very important so I thought I’d share with you all my experiences from the initial query, to the orderin...

Anonymous by Not applicable
  • 2314 Views
  • 5 replies
  • 2 kudos

Resolved! Access O2 account

I am not able to access my O2 account. It does not take my response to the security question. I have tried all combinations with Caps, space. It is always rejected although when I gave it on the phone the operator was able to access. What is wrong wi...

Anonymous by Not applicable
  • 2199 Views
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Resolved! Low balance message

The system says that my balance is low for both messages and calls (£0.00) but it is also telling me that I have 970 texts available and nearly 220 minutes. This is obviously to do with the way the accounting works, how can I block these irritating a...

Anonymous by Not applicable
  • 4273 Views
  • 6 replies
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Resolved! NHS discount code

Can anyone help I work for the NHS I have registered on open 02 so i can get my code but they are not sending it to telling me I have had them and used them !!! anyone else had the same problem

Anonymous by Not applicable
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cap my bill

how do i cap my bill so i cant go over  monthly allowance 

Anonymous by Not applicable
  • 5213 Views
  • 5 replies
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Resolved! Email address needed desperately.

Please can anyone help,I have spent about a hour on live chat and about 30mins on the phone without my issue being resvolved and now losing the will to live. sarah xMore info (Highlight to read)

Resolved! Data Charge?

Just noticed this data charge for my colleague, she has been in USA for 4 weeks, flew back to Heathrow on the 4th Jan, she wants to know why she has been charged for Country Norway???? (see below) Also she removed her o2 sim card until 4th Jan, used ...

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Anonymous by Not applicable
  • 5095 Views
  • 26 replies
  • 0 kudos