Signal problems

[Anonymous]

I have checked status no probs . Can't get a signal at home at all so paying 25 quid a month for phone I can't use most of time can any body suggest what I can do .

[Anonymous]

Have you tried changing from 3g to 2g to see if that makes any difference?

[jonsie]

Have you tried TuGo?

[Anonymous]

I would also say try switching to 2g only if possible and see if that helps

[Anonymous]

Hi Batman.

A self help thread ; http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Self-help-guide-Is-the-network-down-for-me-or-ev...

Once you do get your services returned ten it may be worth requesting a goodwill gesture for non service.

O2 don't have to do anything as they do cover this in the T&C but have been known to react.

Keep a detailed report of dates of non service and perhaps screenshots of the Service Checker showing issues in your area.

Do this by ringing O2 on 202 Pay Monthly or 4445 for Payg. If nothing differed then escalate here if you wish http://service.o2.co.uk/IQ/SRVS/CGI-BIN/WEBCGI.EXE?New,Kb=Companion,question=ref(User):str(Mobile),C...

Take care.

[adamtemp64]

so is this the same area as your sms / tugo issues? What is coverage meant to be from the status page for 2g 3g etc?