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Amy17
Level 1: Joiner
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on ‎25-01-2021 13:27

on ‎25-01-2021 13:27

I have recently moved over to 02 my number has changed over but when I text people it’s coming up with the original 02 number not the one it should show
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MI5
Level 94: Supreme
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on ‎25-01-2021 14:05

on ‎25-01-2021 14:05

@Amy17 

Settings >Phone >My Number.

Edit, save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
Level 67: Unsung hero
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on ‎25-01-2021 14:05

on ‎25-01-2021 14:05

Are you using an iPhone?
Go into settings > phone > my number, change it and hit save then restart your phone.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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