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Level 1: Joiner
Posts: 1
Registered: ‎21-01-2021

Showing old number

I have recently moved over to 02 my number has changed over but when I text people it’s coming up with the original 02 number not the one it should show
Posts: 117,598
Topics: 576
Solutions: 16,515
Registered: ‎04-04-2012

Re: Showing old number


Settings >Phone >My Number.

Edit, save and reboot phone.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 50: Versatile
Posts: 7,166
Registered: ‎26-03-2014

Re: Showing old number

Are you using an iPhone?
Go into settings > phone > my number, change it and hit save then restart your phone.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here