on 09-11-2016 23:17
Recently added an iPad to my account, chose low data (£5 750MB) as the plan was to add this device so it can share my main tariff (phone 20gb), is it as simple as adding to sharer plan for data at a cost of £6 then the original tariff of £5 would be cancelled? Advice please?
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on 10-11-2016 06:30
You need to have your main phone set up as the lead device first.
If that is done you might be able to change your ipad tariff to a sharer plan but you really should have done it when starting the contract.
I'd call CS now and see what they can do but unfortunately you might have to try a few times until you get someone who fully understands sharer plans http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)