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Setting limits on bills

Anonymous
Not applicable
Hi does anyone know how to set limits on call charges or even notifications when call costs go over a certain amount?
Message 1 of 38
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MI5
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I'm sure @Toby would be happy to pass it on to the team.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Message 11 of 38
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perksie
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I'm sure we've asked before but it wouldn't hurt to try again.

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Message 12 of 38
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MI5
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Won't hurt but I'm guessing they're not interested in implementing it.
Tesco have had it for years so they would have done it by now if they were.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 13 of 38
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perksie
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Most things we have had from O2 have been by gentle nudging.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 14 of 38
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MI5
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Past a gentle nudge now, I think this one would need a massive shove slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 15 of 38
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perksie
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I agree if it will help.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 16 of 38
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MI5
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Not sure how popular it would be though as it's not something we get asked for on a regular basis.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 17 of 38
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perksie
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Well let's see if @Toby picks it up.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 18 of 38
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MI5
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I'm sure he will as he has had 2 shouts now wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 38
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perksie
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Yup.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Message 20 of 38
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