Scam

Lizziemac9 · ‎23-09-2020

Hi,

This afternoon I received a text from: 07946790914 telling me that my last payment hadn't gone through and to update my bank details. I rang O2 to check that everything is OK which it is.

This is a scam DO NOT open the text and DO NOT update your bank details.

Please check it with O2 first.

Kind regards,

Lizzie

MI5 · ‎23-09-2020

@Lizziemac9

It's a well known scam.
Block the number and report it free to 7726.
DO NOT follow any links or enter any information.
O2 advice here https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

AMK · ‎23-09-2020

I've had the same, but from 07795536456: blocking the number, etc as advised here.

MI5 · ‎23-09-2020

They change the number regularly @AMK as they know people block the numbers they spoof.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Scam

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account

Pay monthly eSIM activation