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Scam subscription text

andykb3
Level 1: Joiner
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Registered:

I have just recieved a text stating I've signed up to a £3/week service (fitguru).

 

I have never heard of this service and certainly don't want a subscription.

 

My questions are:

1) How do I make sure this subscription is not active and I won't be billed?

2) How can I stop these premium-rate services from being added to my account in the future

3) Is there some way to report this, since it's clearly a scam

 

Thanks


Andy

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Payforit_Sucks
Level 17: Luminescent
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Registered:

@andykb3 @ecco1007 

 

 The regulator (PSA) has fined Taptronic £1,250,000 in respect of the Fitguru "service" (but it is unlikely ever to be paid!). Taptronic have also been ordered to issue refunds, so if you failed to obtain a refund you should now try again. If there was any justice, O2 should also have faced a fine for their continued participation in the scam, but PSA lack the power to sanction the MNOs. O2 will have taken at least 20% of the fraudulent "subscriptions", but will face no action and will be allowed to keep their ill-gotten gains!

The regulator discovered that malware was responsible for many of the fraudulent subscriptions. Indeed, one of their test phones became "subscribed" while locked and idle!

 

Screenshot 2021-09-08 18.26.36.png O2's continued involvement in this scam for years after it was first brought to their attention is disgraceful. https://psauthority.org.uk/for-business/adjudications/2021/9/taptronic-fzc-152741-track-2-500d1951-c...

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