on 07-09-2020 09:41
on 07-09-2020 09:45
You'll need an eSim pack from either customer service or by going in store.
Numbers to call here Guide: Coronavirus Community Help and Support
on 08-09-2020 09:58
Good morning and welcome to our community @Catherine85 !
Hope everything goes ok with the eSIM pack for your watch. Let us know if you need any further advice from the community anytime. I'd also love to hear how you like the watch itself if you get a chance to pop by this topic again?
on 08-09-2020 14:18
on 08-09-2020 14:21
on 08-09-2020 14:21
Further to this we are now told that the only way to get an eSim pack for the Galaxy watch is to go in store.
Currently it is not available by calling O2.
on 09-09-2020 16:35
on 09-09-2020 18:24
on 09-09-2020 18:24
As it's still a new thing we have heard that training hasn't been rolled out overywhere yet.
I guess it's going to take some time unless you can find another store which has been trained.
on 23-10-2020 11:20
on 02-01-2021 21:54
on 02-01-2021 21:58
on 02-01-2021 21:58
It's the watch plan with 1gb data you need @Jooz