Safari mobile scammers!! Soc man

[Anonymous]

Read lots of reports on here and I tok have been charged £30 this weekend for clicking on a site by mistake. Only clicked on a couple of questions to then receive a text saying that I was going to be charged £30!! O2 currently investigating ...how do these people get away with this!!!

[Anonymous]

klaudia@socman.co.uk this is the email of the person at socman

[Cleoriff]

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@Anonymous wrote:
klaudia@socman.co.uk this is the email of the person at socman

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Thanks for that address @Anonymous 

[Anonymous]

well i hope 02 do more for you than they were able to do for me i got caught with  soc man on Friday and they told me nothing o2 can do as it was a third party site ...... but i just dont understand why o2 noing this is a scam site  they hand over our moneys to them  i also seem on net  ,,,http://community.ee.co.uk/t5/My-Bill/MobileMagic-SocMan-ImpulsePay-scam/td-p/190375   so its not a new thing  

good luck

charlie 

[MI5]

All O2 are doing is paying the bill that for all they know you have authorised. It isn't O2's problem at all.
You can request that charge to mobile is turned off to help prevent this but otherwise you need to chase the company that has billed your account for a refund if it was unauthorised.
Phonepayplus can help you with this http://www.phonepayplus.org.uk/

[perksie]

You can imagine the complaints we would see if O2 were to ban access to these sites.

[Anonymous]

I;ve been scammed by safari mobile and they have taken 6 x £9 through my O2 account. Oddly enuf when ive rung them, they are always incredibly busy and have no agents available. The same with call backs - no one ever calls back.

How convenient?

Viewed the source on the email form on the web page -  there doesnt appear to be any '@' sign on the page? Surely the form needs this somewhere on the page to submit the form. Not too technical so I might be wrong. Can the page be submitted to another place and then sent?

[adamtemp64]

@Anonymous O2 no longer communicate by email

you need to follow this up with phone pay plus link above .

[PhoneChanger]

@Anonymous as @adamtemp64 has said this needs to be chased through phone pay plus.

In these circumstances O2 have no liability, they don't make you click through. However on occasion they may credit you. The best time to call is early morning (pre 09:30) you'll usually get through pretty quickly at this time.

[Anonymous]

Nope =  you have misunderstood. Im talking about the form on the safari mobile website, not O2's

[jonsie]

Have you tried calling?

http://safarimobile.com

Tel: ­020­ 7798­ 2800