cancel
Showing results for 
Search instead for 
Did you mean: 

SCAM!

Amy1997
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi All,

I have received the following text today....

O2:We were unable to process your latest bill. In order to avoid fees, please update your payment information via: <Link Removed>

If you receive this text please do not click on the link as this is a scam!

Thanks for reading

Message 1 of 23
1,920 Views
1 ACCEPTED SOLUTION

Accepted Solutions

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @Amy1997 

 

Thanks for flagging this it is a known scam we are aware of. Thank you for sharing!

If you could forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

signature

View solution in original post

Message 2 of 23
1,325 Views
22 REPLIES 22

O2Karl
O2 Support
O2 Support
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @Amy1997 

 

Thanks for flagging this it is a known scam we are aware of. Thank you for sharing!

If you could forward the text message, including phone number or company name, to 7726. It won’t cost you anything and it means we can investigate the sender.

signature
Message 2 of 23
1,326 Views

SB1
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi Karl - I have just had the same message should I forward this to you as well? thanks

Message 3 of 23
1,319 Views

Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@SB1 

Block the number and report it free to 7726.
Don’t open any links or enter any information.
O2 advice here:

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.actionfraud.police.uk/

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 4 of 23
1,296 Views

O2Karl
  • 285 Posts
  • 2 Topics
  • 24 Solutions
Registered:

Hi @SB1 

Yes, that's no problem the text will go to our fraud and security department if you can forward it to 7726 and it won’t cost you anything.

 

Have a nice afternoon slight_smile

signature
Message 5 of 23
1,289 Views

kev3
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
me too, i didnt open it
Message 6 of 23
1,269 Views

Bambino
Level 84: Resplendent
  • 22942 Posts
  • 1022 Topics
  • 3662 Solutions
Registered:

@kev3 Same advice as to those above.

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 7 of 23
1,258 Views

Cleoriff
Level 94: Supreme
  • 122357 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

This has been going on for months now and O2 need to investigate and shut down the site/IP address

God only knows how many unsuspecting people have been caught out and had bank accounts emptied!!

We only see those who post on here.

Absolutely disgusting.

Veritas Numquam Perit

Girl in a jacket
Message 8 of 23
1,247 Views

Claire1974
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
Ive had 2 in the last 20 mins from 2 different numbers!!!!
Message 9 of 23
1,164 Views

susan4
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:

Hi

I too received this text message today and did click on the link, but decided not to continue. Will clicking on the link pose a problem.

Message 10 of 23
1,038 Views