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Rollover to next month

Anonymous
Not applicable

On pay monthly, at present we can rollover unused data allowance to the next month.  Does this apply to unused boltons we may have bought?

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jonsie
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Message 2 of 17
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jonsie
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Nothing rolls over to next month, either allowances or bolt ons. Everything is for 30 days.

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Anonymous
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Nothing rolls over, you may be confused or misunderstood, the allowances reset on the 1st of each month

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MI5
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All correct.
No rollovers here. Its not the lottery wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Anonymous
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So why does o2 say that they will end rollover on 28 May, to be replaced by some revised bolt on options?

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MI5
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Where's the link to that please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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viridis
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Message 7 of 17
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jonsie
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Yes only mobile broadband and that will end soon. Texts, minutes and bolt ons don't roll over .

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Anonymous
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If it's from last year, O2 should either have made it clear by stating the year, or should have deleted it altogether as it is now irrelevant.

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Anonymous
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Perhaps you could pm @Toby the community manager about it or he will pass on your feedback 

Message 10 of 17
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