Solved: Rolling plan

Alexmezzo · ‎08-10-2023

I have a rolling plan with unlimited minutes, why does it say I have no credit so I can’t make a call?

MI5 · ‎08-10-2023

You can only call standard UK numbers Guide: Your Allowances - what is and isn't included

If you can't call these, you need to ask O2 why, call 4445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5 · ‎08-10-2023

@Alexmezzo

You can only call standard UK numbers Guide: Your Allowances - what is and isn't included

If you can't call these, you need to ask O2 why, call 4445

Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

pgn · ‎08-10-2023

And take a read of this while you wait for 4445 CS team to take your call and attempt to answer it, @Alexmezzo - https://community.o2.co.uk/t5/Discussions-Feedback/02-rolling-plan-not-as-good-as-it-made-out-to-be/...

Links to O2 Social Media Team here

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