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Roaming

VS1
Level 1: Joiner
  • 1 Posts
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Hi,

I am Tenerife but my data is not working here.

How do I activate this ?

Thanks,

Vandna

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Accepted Solutions

MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@VS1 

1 - Reboot phone.

2 - Manually search for a different network

3 - If using an iPhone, change data apn to "mobile.o2.co.uk"

4 - Check with O2 for any roaming bars.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Message 2 of 2
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1 REPLY 1

MI5
Level 94: Supreme
  • 150187 Posts
  • 641 Topics
  • 28605 Solutions
Registered:

@VS1 

1 - Reboot phone.

2 - Manually search for a different network

3 - If using an iPhone, change data apn to "mobile.o2.co.uk"

4 - Check with O2 for any roaming bars.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
644 Views