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Roaming query

EM85
Level 1: Joiner
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I live in Ireland (North) yet I can’t make calls to the Republic of Ireland (south).

I was not made aware of this when changing tariff. 

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Enlli
Level 65: Ultra-cool
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You can make calls but they are chargable so if your spend cap is set to zero they will not go.

If you call the Republic frequently then a Zone 1 bolt on may be a good option

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 65: Ultra-cool
  • 6579 Posts
  • 49 Topics
  • 1486 Solutions
Registered:

You can make calls but they are chargable so if your spend cap is set to zero they will not go.

If you call the Republic frequently then a Zone 1 bolt on may be a good option

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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pgn
Level 74: Whizz kid
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If you are still in your cooling-off period, you may wish to consider cancelling under the O2 14-day rule and moving to another carrier that offers seamless calling on the island of Ireland, included in your Tariff (EE offer such a plan, provided EE gives you adequate cover in the places you frequent most when at home (ie, in Northern Ireland)), @EM85.

 

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