cancel
Showing results for 
Search instead for 
Did you mean: 

Roaming g

Kaziewazie
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

So here's a thing travelling in Europe roaming fine in Holland and Denmark but does not work in France Spain Portugal oe Germany any ideas on this

 

 

 

Message 1 of 4
459 Views
3 REPLIES 3

madasaf1sh
Level 78: King of Kings
  • 11841 Posts
  • 65 Topics
  • 3198 Solutions
Registered:

@Kaziewazie 

 

Try manually selecting a roaming network, also turn 5G off and let it roam on 4G.. reboot the phone.. 


Just be aware that you can only roam cost free for 63days in 180 days so you may have hit a limit on roaming costs if this time has been exceeded.. 

 

You can always contact o2 you can send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),



--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 4
440 Views

Kaziewazie
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I'm not over my allowance I just can't understand why some countries work and other don't so Holland Denmark Sweden an Norway all perfect gremany absolutely no data the only country that had o2 as a, network too 

Last year Spain Portugal and  France never worked for me either

It's annoying at we use the phone mainly for sat nav 

Message 3 of 4
351 Views

MI5
Level 94: Supreme
  • 150595 Posts
  • 645 Topics
  • 28688 Solutions
Registered:

@Kaziewazie 

Check your data apn is "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
348 Views